Tikly Digital Commerce Policy

Written By Blessed Patrick

Last updated About 2 hours ago

Effective Date: March 14, 2026

This Digital Commerce Policy explains how selling, receiving payments, collecting donations, and monetizing content works on Tikly, and what is expected from users who use these features.

By enabling or using any payment or monetization feature on Tikly, you agree to comply with this Digital Commerce Policy, in addition to Tikly’s general Terms of Service and any applicable laws.

1. How Digital Commerce Works on Tikly

Tikly allows you to monetize your pages by connecting a supported third-party payment processor. You can then receive payments directly from your audience for products, services, or other offerings.

Supported payment processors

Examples of supported payment processors may include:

  • Stripe

  • PayPal

  • Paddle

  • Paystack

  • Flutterwave

  • Razorpay

  • Onepay

  • Other supported providers (as made available in your region)

Availability may vary by country or account type. You are responsible for ensuring that your chosen provider supports your location and business type.

How payments flow

  • Tikly does not directly process or hold payments.

  • All payments are processed by your connected payment gateway.

  • Funds are transferred directly from your customers to your payment processor account.

  • Tikly provides the tools to:

  • Display products, services, or content for sale

  • Add payment buttons, product blocks, donation links, or subscription options

  • Route customers to your payment processor’s checkout flow

Tikly does not act as a merchant of record or payment intermediary. Your commercial relationship is directly between you, your payment processor, and your customers.

2. Who Can Use Commerce Features

Tikly’s digital commerce features are only available on eligible paid plans.

Eligible plans

Payment processing features may be available on:

  • Pro Plan

  • Premium Plan

  • Enterprise Plan

  • Team Plan

These features are not available on Free or Starter plans.

To enable payment features, you must:

  1. Upgrade to a supported paid plan.

  2. Connect a supported payment processor account.

  3. Configure your payment settings and offerings on your Tikly page.

If you downgrade to a plan that does not support commerce, your payment features may be disabled.

3. Acceptable Commercial Use

You may use Tikly to monetize a wide range of lawful offerings. Common examples include:

  • Digital products

  • eBooks, templates, digital downloads, music, videos, software, licenses, etc.

  • Physical products

  • Merchandise, artwork, books, apparel, and other tangible goods.

  • Paid services

  • Coaching, consulting, freelance work, events, workshops, and similar services.

  • Donations

  • Voluntary contributions for creators, nonprofits, or causes (where legally permitted).

  • Memberships or subscriptions

  • Recurring access to communities, content, or services.

  • Monetized content

  • Paywalled posts, exclusive media, or premium resources.

  • One-time payments

  • Tips, contributions, or one-off access fees.

You can add:

  • Payment buttons

  • Product or service blocks

  • Subscription or membership options

  • Donation links or widgets

All commercial activities must:

  • Comply with applicable local, national, and international laws and regulations

  • Comply with the terms and policies of your connected payment processor

  • Respect Tikly’s broader platform rules and content policies

4. Payment Processor Responsibility

When you use Tikly for payments, you must connect your own account with a supported payment processor. That processor is responsible for the technical and financial handling of transactions.

Your payment processor is responsible for:

  • Processing transactions

  • Charging customers and confirming payments.

  • Handling payment methods

  • Managing card payments, bank transfers, wallets, or other supported methods.

  • Transferring funds

  • Sending cleared funds to your merchant or bank account.

  • Payment data security

  • Encrypting and protecting sensitive payment information.

  • Refunds, disputes, and chargebacks

  • Applying their own policies and procedures to resolve issues.

Tikly:

  • Does not store or process sensitive payment data (such as full credit card numbers).

  • Does not control how your payment processor handles risk, holds, or account limitations.

You must:

  • Review and comply with your payment processor’s terms, fees, and policies.

  • Ensure your account with them is in good standing.

  • Resolve any payment-related issues directly with your payment processor.

5. Prohibited Commercial Activities

You may not use Tikly to sell, promote, or facilitate any of the following:

  • Illegal products or services

  • Any item or service prohibited by law in any jurisdiction where you or your customers are located.

  • Fraudulent investment schemes

  • Ponzi schemes, pyramid schemes, or misleading financial opportunities.

  • Counterfeit or stolen goods

  • Fake branded items, pirated content, or any stolen property.

  • Unlicensed financial services

  • Unregistered investment advice, lending, money transmission, or similar regulated services without proper authorization.

  • Scam promotions or deceptive offers

  • Misleading claims, false advertising, or offers designed to trick or defraud users.

  • Products that violate applicable laws or Tikly policies

  • Including but not limited to items restricted by payment processors or local regulations.

Tikly may, at its sole discretion:

  • Disable payment features on your page

  • Remove specific monetized content or entire pages

  • Suspend or terminate your account

if it believes you are engaged in prohibited, fraudulent, or illegal activity, or if required by law or by a payment partner.

6. User Responsibility

If you monetize your Tikly pages, you are operating your own independent business or activity. You are solely responsible for:

  • Legal compliance

  • Ensuring your products, services, and business practices are lawful in all relevant jurisdictions.

  • Accurate information

  • Providing clear, honest, and complete descriptions of what you sell or offer.

  • Disclosing pricing, billing frequency (for subscriptions), and any important terms or limitations.

  • Customer support

  • Responding to customer questions, complaints, and support requests.

  • Providing delivery, access, or fulfillment as promised.

  • Refunds and disputes

  • Managing refund requests and disputes with your customers in line with your stated policies and your payment processor’s rules.

  • Taxes and financial obligations

  • Calculating, collecting, reporting, and remitting any applicable taxes (such as VAT, GST, or sales tax).

  • Complying with accounting, invoicing, and financial reporting requirements.

Tikly is not a party to your transactions and is not responsible for:

  • The quality, legality, or delivery of your products or services

  • Any loss, damage, or dispute arising between you and your customers

7. Refunds and Disputes

Refunds and disputes are handled through your connected payment processor, not by Tikly.

Refunds

  • You must follow the refund policies and procedures of your payment gateway.

  • You should clearly communicate your refund policy to customers before purchase, including:

  • Whether refunds are available

  • Under what conditions

  • How customers can request a refund

  • Any time limits or non-refundable items

Disputes and chargebacks

  • Customers may dispute charges directly with their bank or payment provider.

  • Your payment processor will manage these disputes and chargebacks according to their rules.

  • Tikly does not:

  • Decide the outcome of disputes

  • Issue or reverse payments

  • Control chargeback fees or penalties

You are responsible for cooperating with your payment processor and providing any required documentation to resolve disputes.

8. Payment Security

Tikly is designed to work with reputable, secure payment processors.

  • All payment transactions are processed securely by the connected payment provider.

  • Tikly does not store payment card details or other highly sensitive financial information.

  • Tikly may store limited non-sensitive data (such as transaction references or status) to display payment information in your dashboard.

To enhance security, you are encouraged to:

  • Use well-known, trusted payment processors

  • Enable two-factor authentication (2FA) on your payment and Tikly accounts

  • Keep your login credentials confidential

  • Regularly review your account activity for suspicious behavior

If you suspect unauthorized access or fraudulent activity, contact your payment processor and Tikly support immediately.

9. Policy Enforcement

Tikly may monitor or review commercial activity on the platform to help ensure compliance with this Digital Commerce Policy and other platform rules.

If Tikly determines, in its discretion, that you are violating this policy or engaging in risky or harmful activity, Tikly may take one or more of the following actions, with or without prior notice:

  • Disable or restrict your payment features

  • Remove or hide specific monetized content or entire pages

  • Suspend or terminate your Tikly account

  • Report suspected illegal activity to relevant authorities or partners

  • Cooperate with payment processors or law enforcement investigations

Tikly may also act to comply with legal obligations, regulatory requirements, or requests from payment partners.

10. Policy Updates

Tikly may update this Digital Commerce Policy from time to time, for example to:

  • Reflect new features or changes to existing tools

  • Respond to changes in laws, regulations, or industry standards

  • Address security, risk, or compliance concerns

When this policy is updated:

  • The “Effective Date” at the top will be revised.

  • In some cases, Tikly may provide additional notice (for example, via email or in-app notifications).

Your continued use of Tikly’s commerce features after any update constitutes your acceptance of the revised policy. If you do not agree with the changes, you should disable payment features and stop using Tikly for commercial purposes.

11. Contact

If you have questions about this Digital Commerce Policy or how it applies to your use of Tikly: